Terms of Service

Acceptance of Terms

By accessing and using the services provided by Lumero B.V. ("Lumero", "we", "our", or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services or facilities.

These terms apply to all members, visitors, and users of our fitness facility located at Berkenlaan 149, 5083 QG Tilburg, Netherlands, as well as our website and related services.

Company Information

Lumero is a private limited company (B.V.) registered in the Netherlands with the Chamber of Commerce under number 68391750. Our VAT number is NL842560197B01.

Membership and Services

Membership at Lumero grants you access to our fitness facilities and services as outlined in your specific membership agreement. All memberships are subject to these terms and any additional conditions specified in your membership contract.

You must be at least 16 years of age to become a member. Members under 18 require parental consent and supervision as determined by Lumero staff.

Membership fees are non-refundable except as required by law or as specifically stated in your membership agreement. All fees must be paid in advance according to the terms of your membership plan.

Facility Use and Conduct

You agree to use our facilities in a safe, respectful, and appropriate manner. This includes following all posted rules, staff instructions, and safety guidelines. You must wear appropriate athletic attire and footwear while using our facilities.

Behaviour that is disruptive, unsafe, or inappropriate may result in immediate suspension or termination of membership without refund. This includes but is not limited to harassment, violence, theft, or damage to property.

You are responsible for your personal belongings. Lumero is not responsible for lost, stolen, or damaged items on our premises.

Health and Safety

You represent that you are in good physical condition and have no medical conditions that would prevent safe participation in fitness activities. You are strongly encouraged to consult with a physician before beginning any exercise programme.

You must disclose any relevant health conditions to our trainers before participating in personal training or group classes. Failure to disclose relevant health information may result in suspension of services.

You agree to exercise at your own risk and within your physical limitations. Stop any activity immediately if you experience pain, dizziness, or discomfort.

Intellectual Property

All content, materials, and intellectual property associated with Lumero, including our website, training programmes, logos, and proprietary methods, are owned by Lumero B.V. or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any of our proprietary content without explicit written permission from Lumero.

Any feedback, suggestions, or ideas you provide to Lumero may be used by us without compensation or attribution to you.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Lumero B.V., its directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services or facilities.

Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you have paid to Lumero in the twelve months preceding the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless Lumero B.V., its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our facilities or services, your violation of these terms, or your violation of any rights of others.

Termination

Either party may terminate your membership in accordance with the cancellation terms specified in your membership agreement. Lumero reserves the right to terminate your membership immediately for violation of these terms or for conduct that we deem inappropriate or unsafe.

Upon termination, your right to use our facilities and services ceases immediately. Any outstanding fees remain due and payable.

Sections of these terms that by their nature should survive termination will continue to apply after termination of your membership.

Modifications to Terms

We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the updated terms on our website and providing notice to members through email or posted notices at our facility.

Your continued use of our services after changes to these terms constitutes acceptance of the modified terms.

Governing Law

These terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the Dutch courts.

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Force Majeure

Lumero shall not be liable for any failure to perform its obligations under these terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or other force majeure events.

Contact Information

If you have any questions about these terms, please contact us: